Cancellations & Refunds

In the event of any cancellation, the initial deposit amount paid shall stand forfeited and further cancellation shall be levied as per the terms and conditions on the relevant products. · Each hotel/service provider has its own refund and cancellation policy, as a result of which dial a vacation tours and travel will adhere to the same. Also, refunds will be done only through the Original Mode of Payment. Refund Policy and process:- The reservations which are applicable for refund as per the cancellation policy specified in each booking will be entitled for refund (if applicable) and will be refunded within 15 working days from the date of cancellation request after the deduction of payment gateway processing charges.
Travel Documents
The necessary documents like valid passport or Visa card shall be the sole responsibility of the passenger, who hereby undertakes not to hold Dial a Vacation tours and travel liable under any circumstances whatsoever. Dial a Vacation tours and travel  shall only assist passengers in securing and obtaining the necessary travel documents to the best of their ability.
We are travel and holiday organizers only. We do not control or operate any airline, neither do we own or control any coach or coach company, hotel, transport or any other facility or service mentioned in this Web Site . We take care I selecting all the ingredients in your holiday, but because we only select and inspect them and have no control in running of them, we cannot be responsible for any injury. death, loss or damage which is caused by the act or default of the management or employees of an independent contractor arising outside our normal selection and inspection process.
All tour departures, itineraries, flights and hotels are subject to change with or without notice, as they are based on current schedules of transportation companies concerned. Timings of conveyance are subject to change and consequently may be revised at any time. The itinerary is subject to alteration before or during the tour with or without notice. Dial a Vacation tours and travel does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, or other services, missed connections, sicknesses, weather, strike, quarantine or other causes howsoever caused and all such losses and expenses caused must be borne by the passenger. In case of any disputes arising out of/or in connection with the products featured in this Web – Site , the same are subject to Indian Laws and the courts in Mumbai alone shall have jurisdiction. No person other than the one authorized by Dial a Vacation tours and travel in writing, has the authority to vary, add, amplify or waive any stipulation, representation term or condition in the Web Site . No claim or complaint of whatsoever nature and or any claim for damages shall be entertained and or admitted for consideration if lodged with the company beyond 15 days of end of our services. Whilst every effort has been made to ensure that the information contained in this Web Site is correct at the time of going to press, Dial a Vacation tours and travel reserves the right to vary, amend, cancel, withdraw, change the operator or increase prices.